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ER Wait Times
Average wait time to see a physician or advance practitioner in accordance with symptom severity.

Wait times shown are the average wait times to see a physician or advance practitioner. Patients in the ER are seen in order according to the severity of their illness or injury.

Emergency Room

Urgent or Emergency?
What kind of care do I really need?

If a medical condition is life- or limb-threatening, or involves severe wounds or amputations, patients should go to the ER. If the medical condition is non-life-threatening, GoHealth Urgent Care offers experienced providers who are ready and waiting for you. Most Insurances Accepted. Same Day Appointments. Just Walk In. Open 7 Days A Week.

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Featured Videos

Backus Hospital and Windham Hospital Employee Recognition Event

Recently, Hartford HealthCare recognized those employees who have worked at Backus and Windham Hospital for 20+ years, some as long as 45 years. The evening concluded with this video of highlights from the past year, and it was a busy one. We thank our employees for all that they do.

President Donna Handley is Dancing for Parkinson's

Backus Hospital and Windham Hospital President Donna Handley has put on her dancing shoes and is getting ready for Hartford HealthCare's Stars Dancing for #Parkinsons event Friday, May 10th! #DancetoMove

Cancer Institute Adds Four Medical Oncologists

The Hartford HealthCare Cancer Institute announced the appointment of the following four new providers: Dr. Sara Dost, a medical oncologist and hematologist whose clinical interests are breast oncology and supportive care of cancer patients, begins in August. A graduate of the University of Western Ontario, Dr. Dost earned her medical [...]

Another Legionnaires’ Disease Outbreak: What You Need to Know

News item: A Legionnaires’ disease outbreak in an Atlanta  hotel killed one person and sickened dozens of others in July, with the hotel still closed a month later. This follows two cases of Legionnaires’ disease, including one death, reported in mid-July at a Rocky Hill nursing home. What is Legionnaires’ [...]

Why Daytime Sleepiness, Snoring Could Be Warning Signs For Men

It’s no secret that men usually don’t go to the doctor unless they think there’s a serious problem. Daytime sleepiness or a partner’s complaints about snoring might not be at the top of their list of health concerns. But these can be signs of serious, even life-threatening conditions if left [...]

Hartford HealthCare Honors Cancer Survivors

Anyone who has faced a devastating diagnosis such as cancer well knows that life is too short. At Hartford HealthCare, we believe every patient is a survivor from the moment of diagnosis, even as they battle through any needed treatment or surgery. To celebrate survival and recognize National Cancer Survivors [...]

Hartford HealthCare’s David A. Whitehead Named Connecticut’s 2019 Grassroots Champion

The American Hospital Association (AHA) and CHA recognized David A. Whitehead, Executive Vice President and Chief Strategy and Transformation Officer, Hartford HealthCare, as Connecticut’s 2019 Grassroots Champion at CHA’s 101st Annual Meeting on Thursday, June 20, 2019. As the 2019 Grassroots Champion, Mr. Whitehead is being recognized for his exceptional [...]

Men: Take Charge of Your Health (It’s Easy)

Dr. Jared Bieniek Medical Director Hartford HealthCare Tallwood Urology and Kidney Institute Men’s Health Waiting for your car to break down is the wrong time for a tune-up.  Preventive care can keep the engine running efficiently, avoiding headaches and expensive bills.  Unfortunately, many men do not care for their health [...]


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