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ER Wait Times
Average wait time to see a physician or advance practitioner in accordance with symptom severity.

About ER Wait Times

Urgent or Emergency?
What kind of care do I really need?

Go to Urgent Care for...

Wounds, lacerations, minor burns
Sprains, fractures, dislocations
Insect bites, allergic reactions
Abscess, boils
Dehydration, nausea, diarrhea
Upper respiratory infections
Fever, cough, cold, flu
Migraines, headaches
Bronchitis, asthma attacks
Ear infections, earaches
Corneal abrasions, Pink Eye
Urinary tract infections

Go to the ER for...

Loss of Consciousness
Fainting, Sudden Dizziness or Weakness
Changes in Vision
Trouble Walking
Severe Shortness of Breath
Severe and Sudden Onset of Pain
Coughing Up or Vomiting Blood
Head Injury
Major Bone Break
Suicidal Thoughts and Feelings
Chest Pain

Learn more

Featured Videos

Backus Hospital and Windham Hospital Employee Recognition Event

Recently, Hartford HealthCare recognized those employees who have worked at Backus and Windham Hospital for 20+ years, some as long as 45 years. The evening concluded with this video of highlights from the past year, and it was a busy one. We thank our employees for all that they do.

President Donna Handley is Dancing for Parkinson's

Backus Hospital and Windham Hospital President Donna Handley has put on her dancing shoes and is getting ready for Hartford HealthCare's Stars Dancing for #Parkinsons event Friday, May 10th! #DancetoMove

Why Daytime Sleepiness, Snoring Could Be Warning Signs For Men

It’s no secret that men usually don’t go to the doctor unless they think there’s a serious problem. Daytime sleepiness or a partner’s complaints about snoring might not be at the top of their list of health concerns. But these can be signs of serious, even life-threatening conditions if left [...]

Hartford HealthCare Honors Cancer Survivors

Anyone who has faced a devastating diagnosis such as cancer well knows that life is too short. At Hartford HealthCare, we believe every patient is a survivor from the moment of diagnosis, even as they battle through any needed treatment or surgery. To celebrate survival and recognize National Cancer Survivors [...]

Hartford HealthCare’s David A. Whitehead Named Connecticut’s 2019 Grassroots Champion

The American Hospital Association (AHA) and CHA recognized David A. Whitehead, Executive Vice President and Chief Strategy and Transformation Officer, Hartford HealthCare, as Connecticut’s 2019 Grassroots Champion at CHA’s 101st Annual Meeting on Thursday, June 20, 2019. As the 2019 Grassroots Champion, Mr. Whitehead is being recognized for his exceptional [...]

Men: Take Charge of Your Health (It’s Easy)

Dr. Jared Bieniek Medical Director Hartford HealthCare Tallwood Urology and Kidney Institute Men’s Health Waiting for your car to break down is the wrong time for a tune-up.  Preventive care can keep the engine running efficiently, avoiding headaches and expensive bills.  Unfortunately, many men do not care for their health [...]

June is National Hernia Awareness Month

Did you know that nearly 1 million hernia operations are performed each year in the U.S.? Hernias are abnormal bulges created by a weakness or hole, usually in the abdominal wall or groin. A hernia can also be defined as an exit of an organ, such as a bowel, through the wall of the cavity in [...]

Dancing Stars Shine in Ayer Neuroscience Institute Fundraiser for Parkinson’s Disease

The stars were shining bright during the Hartford HealthCare Ayer Neuroscience Institute’s Second Annual Stars Dancing for Parkinson’s event on May 10 at the Hartford Marriott Downtown. Eight amateur dancers, including a Parkinson’s patient and leaders from across Hartford HealthCare, teamed up with their professional dance partners to compete and [...]


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