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ER Wait Times
Average wait time to see a physician or advance practitioner in accordance with symptom severity.

Wait times shown are the average wait times to see a physician or advance practitioner. Patients in the ER are seen in order according to the severity of their illness or injury.

Emergency Room

Urgent or Emergency?
What kind of care do I really need?

If a medical condition is life- or limb-threatening, or involves severe wounds or amputations, patients should go to the ER. If the medical condition is non-life-threatening, GoHealth Urgent Care offers experienced providers who are ready and waiting for you. Most Insurances Accepted. Same Day Appointments. Just Walk In. Open 7 Days A Week.

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Featured Videos

Back-to-School Sleeping

Back-to-school time usually means going to bed earlier and getting up earlier. Our sleep specialist explains what happens with the change in schedule.

Back to school time, but what about sleeping?

Back-to-school time usually means going to bed earlier and getting up earlier. Our sleep specialist explains what happens with the change in schedule.

What’s Causing This Winter’s Mysterious (and Contagious) Lung Congestion?

This is the time of year when cold and flu are top of mind. But don’t underestimate lesser-known respiratory illnesses that are sweeping some parts of the nation earlier and more often than usual. Specifically, healthcare experts are reporting more cases of respiratory syncytial virus (RSV), which has symptoms similar [...]

Rating Agencies Deliver Positive Reports for Hartford HealthCare

As part of its $750 million financing plan, Hartford HealthCare has received solid reviews from three national rating agencies. Fitch Ratings, one of the three, has upgraded Hartford HealthCare’s rating to “A+” with a stable outlook. Fitch’s previous rating was “A” with a positive outlook. The other two agencies — [...]

A Healthier You: Cancer Institute Winter Classes, Events

2020 Hartford HealthCare Cancer Institute Winter Calendar Here’s your guide to all of our upcoming fall events: Community Education and Support Programs Bereavement Support Bereavement Support Group Jan. 22 Feb. 12 & 26 2- 3:30 pm Hartford HealthCare Cancer Institute at Backus Hospital 326 Washington St., Norwich, Conference Room 2 [...]

Why Daytime Sleepiness, Snoring Could Be Warning Signs For Men

It’s no secret that men usually don’t go to the doctor unless they think there’s a serious problem. Daytime sleepiness or a partner’s complaints about snoring might not be at the top of their list of health concerns. But these can be signs of serious, even life-threatening conditions if left [...]

Backus, Generations Join Forces to Provide Care at Area Shelters

Winter weather can pose many health challenges for the less fortunate in the community. A partnership between Generations Family Health Center and Backus Hospital Mobile Health Resource Center (MHRC) provides regular walk-in medical care to those in need at The Windham Region No-Freeze Hospitality Center in Willimantic and at St. [...]

Diabetes? Follow This Doctor’s Cold-Weather Tips to Protect Feet

By Dr. Mark Tramontozzi For people with diabetes, the winter months are a time when more attention than usual should be given to the feet.  Diabetics are at risk for having reduced blood flow to the lower extremities, and the cold weather compounds this problem. The dry weather from being [...]


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Upcoming Events

Friday, Jan 24, 2020, 9:30AM - 11:00AM

Dementia and Caregiving Series

Caring for someone with Alzheimer's disease or dementia is not easy. The four-week series, "Dementia and Caregiving: Focusing on the Person [...]

Friday, Jan 31, 2020, 9:30AM - 11:00AM

Dementia and Caregiving Series

Caring for someone with Alzheimer's disease or dementia is not easy. The four-week series, "Dementia and Caregiving: Focusing on the Person [...]

Monday, Feb 03, 2020, 2:00PM - 3:00PM

Understanding the Medicare Advantage Open Enrollment Period

In this FREE educational seminar, learn more about the Medicare Advantage Open Enrollment Period, things to consider when choosing a [...]


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