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ER Wait Times
Average wait time to see a physician or advance practitioner in accordance with symptom severity.

About ER Wait Times

Urgent or Emergency?
What kind of care do I really need?

Go to Urgent Care for...

Wounds, lacerations, minor burns
Sprains, fractures, dislocations
Insect bites, allergic reactions
Abscess, boils
Dehydration, nausea, diarrhea
Upper respiratory infections
Fever, cough, cold, flu
Migraines, headaches
Bronchitis, asthma attacks
Ear infections, earaches
Corneal abrasions, Pink Eye
Urinary tract infections

Go to the ER for...

Loss of Consciousness
Fainting, Sudden Dizziness or Weakness
Changes in Vision
Trouble Walking
Severe Shortness of Breath
Severe and Sudden Onset of Pain
Coughing Up or Vomiting Blood
Head Injury
Major Bone Break
Suicidal Thoughts and Feelings
Chest Pain

Learn more

Featured Videos

Backus Hospital and Windham Hospital Employee Recognition Event

Recently, Hartford HealthCare recognized those employees who have worked at Backus and Windham Hospital for 20+ years, some as long as 45 years. The evening concluded with this video of highlights from the past year, and it was a busy one. We thank our employees for all that they do.

President Donna Handley is Dancing for Parkinson's

Backus Hospital and Windham Hospital President Donna Handley has put on her dancing shoes and is getting ready for Hartford HealthCare's Stars Dancing for #Parkinsons event Friday, May 10th! #DancetoMove

Men: Take Charge of Your Health (It’s Easy)

Dr. Jared Bieniek Medical Director Hartford HealthCare Tallwood Urology and Kidney Institute Men’s Health Waiting for your car to break down is the wrong time for a tune-up.  Preventive care can keep the engine running efficiently, avoiding headaches and expensive bills.  Unfortunately, many men do not care for their health [...]

June is National Hernia Awareness Month

Did you know that nearly 1 million hernia operations are performed each year in the U.S.? Hernias are abnormal bulges created by a weakness or hole, usually in the abdominal wall or groin. A hernia can also be defined as an exit of an organ, such as a bowel, through the wall of the cavity in [...]

Dancing Stars Shine in Ayer Neuroscience Institute Fundraiser for Parkinson’s Disease

The stars were shining bright during the Hartford HealthCare Ayer Neuroscience Institute’s Second Annual Stars Dancing for Parkinson’s event on May 10 at the Hartford Marriott Downtown. Eight amateur dancers, including a Parkinson’s patient and leaders from across Hartford HealthCare, teamed up with their professional dance partners to compete and [...]

Windham Hospital Foundation to Host Cancer Survivors Day Luncheon June 8

Windham Hospital’s Annual Cancer Survivors Day Luncheon is Saturday June 8,Noon to 2 pm in the Betty Tipton Room at Eastern Connecticut State University, 5 Charter Oak Road, Willimantic. The event, hosted by the Hartford HealthCare Cancer Institute at Windham Hospital and the Windham Hospital Foundation, will include several guest speakers, a buffet and a [...]

HHC Stars Gear Up for Stars Dancing for Parkinson’s Event

The second annual Stars Dancing for Parkinson’s fundraiser to benefit the Chase Family Movement Disorders Center at the Hartford HealthCare Ayer Neuroscience Institute will be held May 10, from 6-11:30 p.m. at the Hartford Marriott Downtown. Backus and Windham Hospital President, Donna Handley, journaled her experience training with her ballroom [...]

New MedTech Accelerator in Hartford To Target Digital Health

Startupbootcamp announced on April 24 the launch of its MedTech Accelerator in Hartford, designed specifically to rapidly scale healthcare-focused technology startups. The MedTech Accelerator has been established to attract new talent and technology to Hartford, and will provide entrepreneurs with the support, resources, and industry and investor connections they need [...]


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